Refund windows at a glance
These are the windows each vendor's own policy or help page stated on 30 October 2026. Policies change, so re-read the linked page on the day you buy. This is not legal advice, and local consumer law can give you more rights than a vendor policy. [1][3][7][9][10][12]
| Vendor | Refund window | Key conditions | Not refundable |
|---|---|---|---|
| Descript | Plans: 48 hours from invoice date; Editor seats: 7 days | Request from the account email; no prorated refunds for unused time | Top-ups of media minutes or AI credits |
| FlexClip | 7 days from first payment | Plus, Business or Team; first payment of the current subscription only | Renewal payments; all AI credit purchases |
| Filmora (Wondershare) | Up to 30 days from initial payment for most products; EU residents have a 14-day withdrawal right | Change of mind, renewals not cancelled in time and consumed benefits are listed as not eligible | Consumed credits or other usage-based benefits generally; App Store or reseller purchases go through that platform |
| Screen Studio | No window stated | Terms say fees are non-refundable | Fees generally |
Auto-renewal and how to cancel
Descript: open App Settings, choose the Drive if you own several, go to Plan, click Change plan, choose Downgrade to Free and confirm. The current plan stays active until the end of the billing cycle, and you can reverse a pending cancellation before then. Each Drive has its own plan and billing, so a charge after cancelling may come from another Drive you own. [2]
FlexClip: Plus and Business subscriptions renew automatically, monthly or yearly, unless cancelled before the renewal date. [5] Cancel from a computer under profile photo, My Account, Billing, then Cancel My Subscription and Continue; for a Team plan, switch to the team workspace first. Premium access continues until the current plan ends. [4]
Filmora: the yearly plans are labeled Automatically renew, Cancel anytime. [10] Wondershare's policy says to cancel at least 24 hours before the current period ends, and lists renewal orders not cancelled before the charge as generally not eligible, provided a renewal reminder was sent where applicable. [9]
Screen Studio: the terms say the subscription renews automatically on the same payment method unless cancelled before the renewal starts, and cancellation takes effect at the end of the current term. [12] The homepage points subscription management to a Lemon Squeezy orders page. [11]
What you keep after cancelling
This is often the deciding factor, and it is the least documented part of most policies.
- Descript: download or export anything you need before the cycle ends, since media handling after downgrade was not stated. [2]
- FlexClip: if you have more than 12 online projects, finish or export the ones you need before expiry, and relink local files if you return after the 3-month deletion. [6]
- FlexClip: rights to content made while subscribed continue, so you do not need to take down videos you already published. [8]
- Screen Studio: one-time licenses are no longer sold, but existing ones remain valid. [11]
| Vendor | Projects | Files and assets | Rights and other |
|---|---|---|---|
| Descript | Still accessible; features not in the new plan stop working | Not stated for media or exports | Top-up balance kept but unusable on Free; original 12-month expiry still applies |
| FlexClip | Free plan keeps 12 online projects; extras are locked, not deleted | Uploaded Cloud Space files deleted 3 months after expiry if you do not renew | Commercial rights for content created during the active subscription remain |
| Filmora | Not stated in the pages we read | Not stated | Perpetual plan covers updates within Filmora 16, not future major versions |
| Screen Studio | Recordings and projects are saved on your Mac | Stored locally | Terms say the right to use the product ends on termination; the homepage says an expired one-time license can be renewed for the latest updates |
Worked example: set reminders on day one
Say you start four subscriptions on 1 November 2026 to trial a workflow. Here is when each refund or cancellation decision is due, using the windows above.
Descript: a plan refund must be requested within 48 hours, so by 3 November. An extra Editor seat has until 8 November. [1] FlexClip: a first-payment refund must be requested within 7 days, so by 8 November. [3] Filmora: Wondershare lists up to 30 days from initial payment, so 1 December, but read the eligibility list first because change of mind is excluded. [9] Screen Studio: no refund window, so the only date that matters is the day before renewal. [12]
For renewals, put the reminder at least two days before the renewal date. Wondershare explicitly asks for cancellation at least 24 hours before the period ends. [9] Descript, FlexClip and Screen Studio all keep access until the end of the paid period, so cancelling early loses nothing. [2][4][12]
Watch the add-ons and credits
AI credits are where refund rules are strictest. Descript lists top-ups as non-refundable. [1] FlexClip says AI credit purchases, both packages and subscriptions, including the first payment and renewals, are non-refundable because they are delivered immediately. [7] Wondershare says consumed usage-based benefits such as credits are generally not refundable and that dissatisfaction with AI output alone is generally not grounds for a refund, though materially unavailable or defective services can be reviewed. [9]
Descript also says it does not offer prorated refunds for unused time, and that downgrades and annual-to-monthly switches take effect at the end of the billing cycle. [1] Do not upgrade to annual billing in the middle of a trial unless you are sure.
How to request a refund
- Descript: submit a request to Support from the email address on your Descript account. [1]
- FlexClip: contact support from the email address linked to the paid account. [3]
- Wondershare: Account Center, My Orders, Order History, Refund; App Store, Google Play and reseller purchases go to that platform. [9]
- Screen Studio: the terms direct questions to [email protected], while stating fees are non-refundable. [12]
Pre-purchase checklist
- Read the refund page on the day you pay and screenshot the window. [1][3][9][12]
- Put two calendar reminders in at checkout: refund deadline and two days before renewal.
- Buy directly from the vendor if you may need a refund; app-store purchases follow the store's rules. [9]
- Avoid buying AI credit packs during a trial; they are the least refundable part. [1][7][9]
- Note which account or Drive you paid from, so you cancel the right one. [2]
- Before cancelling, export finished videos and download source files stored in the vendor's cloud. [6]
- Check what happens to projects over the free-plan limit before your plan ends. [6]
- Keep the cancellation confirmation email or screenshot.
Questions before you decide
How long do I have to get a Descript refund?
Descript's refund policy allows plan refunds within 48 hours of the invoice date and Editor seat refunds within 7 days. Top-ups of media minutes or AI credits are non-refundable, and there are no prorated refunds for unused time.
Can I get a FlexClip refund on a renewal?
No. FlexClip offers a refund only on the first payment of the current Plus, Business or Team subscription and only within 7 days of that payment. Renewal payments and AI credit purchases are not eligible.
What happens to my FlexClip projects when my plan expires?
The account drops to the free plan, which keeps 12 online projects. Extra projects are locked but not deleted, and uploaded Cloud Space files are deleted 3 months after expiry if you do not renew.
Sources & verification
Product details and prices can change. Check the linked provider before buying.
- Descript Help: Refund policy Accessed 30 Oct 2026
- Descript Help: Downgrade or cancel a subscription Accessed 30 Oct 2026
- FlexClip Help: Can I request a refund for my video editor subscription? Accessed 30 Oct 2026
- FlexClip Help: How do I cancel my video editor subscription? Accessed 30 Oct 2026
- FlexClip Help: Will my video editor subscription automatically renew? Accessed 30 Oct 2026
- FlexClip Help: What happens when my video editor subscription expires? Accessed 30 Oct 2026
- FlexClip Help: Can I get a refund for AI credits? Accessed 30 Oct 2026
- FlexClip Help: Commercial Use Regulations Accessed 30 Oct 2026
- Wondershare: Refund Policy Accessed 30 Oct 2026
- Wondershare Filmora: Plans and pricing Accessed 30 Oct 2026
- Screen Studio: Homepage and FAQ Accessed 30 Oct 2026
- Screen Studio: Terms of Service Accessed 30 Oct 2026
Sources link directly to providers. Product buttons may use separately labeled affiliate links. Read our disclosure.