Cancel in four clicks (computer only)
FlexClip's help center says subscription cancellation can only be done on a computer. You can cancel at any time, you will not be charged on the next billing date, and premium features continue until the plan expires. [1]
- Plus or Business: click your profile photo, go to My Account, then Billing.
- In the Subscription section, find your Current Video Editor Plan.
- Click Cancel My Subscription, then Continue to confirm. [1]
- Team plan: on the Home page, first switch your workspace to the team, then follow the same steps. Only the team Owner role can unsubscribe. [1][2]
- AI Credits plan: this is a separate subscription. Cancel it under My Account, Billing, find the AI Credits Plan, then Cancel My Subscription and Continue. [3]
Deadlines and why there may be no cancel button
The help center says you must cancel before the renewal date. [4] The Terms of Service are stricter: cancellation requests should be made at least 48 hours before the renewal date, and a request inside that window may still be charged for the next term. [5] Use 48 hours as the deadline.
No cancel button usually means one of three things, per the help center: you are logged in to a free account rather than the paid one; your plan shows a fixed expiration date, which means it was a one-time payment that will not renew; or you are in a region where your bank does not support auto-renewal (India is the example given), in which case the plan simply expires. [6]
What the refund policy allows and excludes
To request an eligible refund, contact FlexClip's support team, preferably from the email address on the paid account. [7] Cancelling and requesting a refund are separate actions: the help center says cancelling only stops future renewals and does not start a refund. [8] AI credits are treated as delivered at purchase and are non-refundable. [9]
| Situation | Refund? | Source |
|---|---|---|
| First payment of a Plus, Business or Team period, within 7 days | Eligible (dissatisfaction or unauthorised payment) | Refund help article |
| Renewal payment | Not eligible | Refund help article |
| Day 8 or later after first payment | Not eligible | Refund help article |
| One-time AI credit package | Non-refundable | AI credits refund article, Terms |
| AI credit subscription, first payment or renewal | Non-refundable | AI credits refund article |
| Cancelled but did not ask for a refund | No refund is issued automatically | Refund after cancelling article |
What happens to your work after the plan ends
When a Plus, Business or Team plan expires, the account reverts to Free. [10] The details below come from the expiry, commercial-use and plan-benefits pages.
- Sources: expiry article [10], where exported videos go [11], pricing page limits and watermark FAQ [12], commercial use [13], changing plans [14].
| Item | After expiry |
|---|---|
| Online projects | Free keeps up to 12; extra projects are locked, not deleted, until you resubscribe |
| Cloud Space uploads | Deleted 3 months after expiry if you do not renew; you would need to relink files |
| Exports already downloaded | Saved where your browser put them; FlexClip says the location depends on browser download settings |
| New exports | Free limits apply: 720p and up to 10 minutes; a watermark is added when features or resources exceed the plan |
| Commercial rights | Remain valid for content created during the active subscription |
| Downgrade from Business to Plus | Not supported directly: cancel, wait for the plan to end, then subscribe to the lower plan |
Checklist before the renewal date
- Export every finished video at your paid resolution (1080p on Plus, 4K on Business) while the plan is active.
- Re-export anything that will need edits later; a locked project cannot be opened on Free.
- Download or keep local copies of files you uploaded to Cloud Space; they are deleted 3 months after expiry.
- Pick the 12 projects you want to keep editable on Free, and delete or archive the rest.
- Download subtitle files you may need (FlexClip lists SRT, VTT, TXT and other subtitle download formats). [15]
- Save your receipts: the pricing page FAQ says receipts for all transactions are on your profile page, and invoices are available by contacting support. [12]
- Cancel at least 48 hours before renewal, on a computer, and keep the confirmation.
- If you are inside 7 days of a first payment and want a refund, contact support separately.
- Deleting the account is permanent after a 14-day grace period and FlexClip offers no backup, so export first. [16]
Questions before you decide
How do I cancel FlexClip?
On a computer, click your profile photo, go to My Account then Billing, find your current Video Editor Plan, click Cancel My Subscription and confirm with Continue. Team owners first switch to the team workspace.
Will FlexClip refund me after I cancel?
Not automatically. Cancelling only stops renewals. A refund is available only for the first payment of a subscription period within 7 days, requested through support; renewals and AI credits are non-refundable.
What happens to my FlexClip projects after cancelling?
The account reverts to Free, which keeps up to 12 online projects. Extra projects are locked but not deleted, and files uploaded to Cloud Space are deleted 3 months after expiry if you do not renew.
Can I still use videos I made on a paid plan commercially?
Yes. FlexClip's commercial-use page says commercial rights for content created during an active subscription remain valid after it expires.
Sources & verification
Product details and prices can change. Check the linked provider before buying.
- FlexClip Help: How do I cancel my video editor subscription? Accessed 30 Oct 2026
- FlexClip Help: Permissions for different roles in the team Accessed 30 Oct 2026
- FlexClip Help: How do I cancel my AI Credits subscription? Accessed 30 Oct 2026
- FlexClip Help: Will my video editor subscription automatically renew? Accessed 30 Oct 2026
- FlexClip: Terms of Service (last updated 11 August 2025) Accessed 30 Oct 2026
- FlexClip Help: Why is there no button to cancel my subscription? Accessed 30 Oct 2026
- FlexClip Help: Can I request a refund for my video editor subscription? Accessed 30 Oct 2026
- FlexClip Help: Why didn't I receive a refund after canceling? Accessed 30 Oct 2026
- FlexClip Help: Refunds for AI credits packages or subscriptions Accessed 30 Oct 2026
- FlexClip Help: What happens when my video editor subscription expires? Accessed 30 Oct 2026
- FlexClip Help: Where is my exported video? Accessed 30 Oct 2026
- FlexClip: Pricing (rendered page) Accessed 30 Oct 2026
- FlexClip Help: Commercial use regulations Accessed 30 Oct 2026
- FlexClip Help: Can I change my subscription plan? Accessed 30 Oct 2026
- FlexClip Help: Supported video, audio, image, font, subtitle and LUT file formats Accessed 30 Oct 2026
- FlexClip: Privacy Policy (last updated 15 July 2026) Accessed 30 Oct 2026
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